Your Security is Our Top Priority
At NOVA, we implement industry-leading security measures to protect your assets and data. Learn about our comprehensive security approach designed to keep your trading experience safe.
End-to-End Encryption
All communications between your device and our servers are encrypted using industry-standard TLS protocols with perfect forward secrecy.
Cold Storage
95% of user assets are stored in multi-signature cold wallets, physically isolated from the internet to prevent unauthorized access.
Regular Audits
Our platform undergoes regular security audits by leading cybersecurity firms to identify and address potential vulnerabilities.
Real-time Monitoring
Our security systems continuously monitor for suspicious activities and unauthorized access attempts, with automated alerts for immediate response.
Data Redundancy
Multiple layers of data redundancy across geographically distributed servers ensure your data is always available and protected.
Bug Bounty Program
We partner with ethical hackers through our bug bounty program to identify and fix security vulnerabilities before they can be exploited.
Our Security Approach
We employ a multi-layered security strategy to protect your assets and personal information at every level of our platform.
Infrastructure Security
- DDoS protection and mitigation systems
- Secure data centers with 24/7 monitoring
- Regular penetration testing and vulnerability assessments
Account Security
- Two-factor authentication (2FA)
- Biometric verification options
- Advanced fraud detection systems
Regulatory Compliance
We adhere to global regulatory standards to ensure the highest level of security and compliance.
KYC/AML Procedures
Comprehensive Know Your Customer and Anti-Money Laundering procedures to prevent fraud and ensure compliance with global regulations.
Data Protection
GDPR-compliant data handling practices ensuring your personal information is processed securely and transparently.
Financial Regulations
Adherence to financial regulations and standards across multiple jurisdictions to provide a secure trading environment.
Security FAQs
Common questions about our security measures and how we protect your assets.
How are my assets protected?
The majority of user assets are stored in cold wallets that are not connected to the internet. We maintain a small portion in hot wallets for liquidity, which are protected by multi-signature technology requiring multiple approvals for transactions.
What should I do if I suspect unauthorized access?
If you suspect unauthorized access to your account, immediately change your password, enable 2FA if not already active, and contact our support team through the secure channels provided in your account settings.
Is my personal information secure?
Yes, we employ industry-standard encryption for all personal data. We only collect information necessary for regulatory compliance and platform functionality, and we never share your data with third parties without your explicit consent.